Introduction
At Almulla Logistic, we value and respect the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use and protect your personal information when you use our services, visit our website, or interact with us in any other way. We are committed to ensuring that your data is handled responsibly and in compliance with applicable privacy laws. By using our services or engaging with our platform, you agree to the practices described in this policy. Please take a moment to read through the policy to understand how we protect your privacy. We are dedicated to maintaining the confidentiality and security of your personal information. If you have any questions or concerns about our privacy practices, feel free to contact us at any time.
How We Use Your Information
We use the information we collect to:
- • Provide logistics services: Process your shipment orders, track cargo, manage billing and ensure timely deliveries and accurate shipments.
- • Improve customer experience: Communicate with you about your shipments, provide support, send updates on your cargo and resolve queries efficiently.
- • Send promotional materials: We may send you offers, news, updates about our services and special discounts for loyal customers and partners.
- • Legal compliance: Fulfill legal obligations related to shipment documentation, taxes, customs clearance and international shipping regulations carefully.
Data Retention
We will retain your personal and shipment data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain and use your information as required to comply with our legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized. You have the right to request the deletion or correction of your personal data in accordance with applicable privacy laws. Please contact us if you have any questions or requests regarding the retention of your data. We are committed to handling your personal information with the utmost care and in full compliance with all relevant privacy regulations.
How We Protect Your Information
We employ a variety of security measures to protect your personal data, including:
- • Encryption: Secure encryption technologies to protect sensitive information during transmission, storage, processing and backup.
- • Access control: Restricted access to your personal information, only allowing authorized personnel to access it safely, securely and efficiently.
- • Regular audits: We conduct regular audits to ensure that our data protection measures remain effective, thorough, up to date and compliant.
Disclosure Of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
- • Service providers: We may share your information with trusted third party service providers who assist us in delivering our logistics services, such as payment processors, shipping carriers and IT support.
- • Legal requirements: If required by law or to protect our rights, we may disclose your information to government agencies, regulatory authorities, or other third parties in response to a legal request.
Data Privacy And Security
We value your privacy and are committed to protecting your personal data. Here’s how we collect, use, and safeguard your information:
- • Personal Data Collection: We collect personal data such as your name, email address, and shipping details to provide our services effectively and securely.
- • Data Usage: Your data is used to process orders, communicate with you about our services, and improve user experience on our website.
- • Third Party Sharing: We share your data with trusted third party service providers only to complete your transactions, ensuring they follow privacy policies.
- • Data Security: We use encryption and secure storage methods to protect your personal data from unauthorized access, alteration, or disclosure.
- • Cookies and Tracking: We use cookies and similar tracking technologies to personalize your experience and analyze website usage for improvements.
Your Rights
You have the right to request a copy of the personal information we hold about you. You can request corrections to any inaccurate or incomplete information. You can request the deletion of your personal information, subject to any legal or contractual obligations. You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly. Additionally, you have the right to restrict or object to the processing of your personal data in certain circumstances. If you believe your privacy rights have been violated, you have the right to lodge a complaint with the relevant data protection authority. We are committed to ensuring that your rights are respected and will respond to any requests promptly and in accordance with applicable laws.
Security Of Your Data
We implement various security measures to protect your personal data. This includes encryption, firewalls, and secure servers. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. We continuously evaluate and improve our security practices to ensure the highest level of protection. In case of a data breach, we will notify affected users as required by law. We encourage you to take appropriate measures to protect your data, such as using strong passwords and regularly updating them.
Updates To This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. Please check this page regularly to stay informed about how we are protecting your information. By continuing to use our services after any changes, you agree to the updated policy. If any significant changes occur, we will notify you through other means, such as via email or a prominent notice on our website. You have the right to review and delete your personal information upon request, in accordance with applicable laws. We value your privacy and aim to provide transparency regarding our data practices.
Contact Information
If you have any questions, concerns, suggestions, or feedback regarding this Privacy Policy or how we handle your personal information at:
Phone: +91-6379395070
Email: info@almullalogistic.com
Address: 72, Moore St, first floor, Mannadi, George Town, Chennai, Tamil Nadu 600001.